Transactional Analysis: An Elegant Theory and Practice
by Claude Steiner
Transactional analysis can serve as a sophisticated,
elegant, and effective system on which to base the practical activities of
professionals in psychotherapy, counseling, education, and organizational
consultation. It was founded in the 1950s by San Francisco psychiatrist Eric
Berne, MD. Transactional analysis has become a worldwide movement with upwards
of 10,000 adherents. It is a sophisticated theory of personality, motivation,
and problem solving that can be of great use to psychotherapists, counselors,
educators, and business consultants.
Transactional analysis can be divided into five theoretical
and practical conceptual clusters. These five clusters enjoy varying degrees of
recognition within the behavioral sciences. They are listed below along with
(between quotes) concepts that parallel them in the behavioral sciences.
- The Strokes Cluster. This cluster finds correlates in
existing theories of "attachment," "intimacy," "warmth," "tender loving care,"
"need to belong," "contact," "closeness," "relationships," "social support,"
and "love."
- The OK Cluster. This cluster finds correlates in
existing theories of "positive psychology," "flow," "human potential,"
"resiliency," "excellence," "optimism," "subjective well-being," "positive
self-concept," "spontaneous healing," "nature's helping hand," "vis medicatrix
naturae" (the healing power of nature), and "the healing power of the mind."
- The Script and Games Cluster. This cluster finds
correlates in existing theories of "narratives," "maladaptive schemas,"
"self-narratives," "story schemas," "story grammars," "personal myths,"
"personal event memories," "self-defining memories," "nuclear scenes,"
"gendered narratives," "narrative coherence," "narrative complexity," "core
self-beliefs," and "self-concept."
- The Ego States and Transactions Cluster. The idea of
three egos states and the transactional interactions between them are the most
distinctive feature of transactional analysis and yet have the least amount of
resonance in the literature. However, the utility of this concept is the
principal reason why people become interested and maintain their interest in
transactional analysis.
- The Transactional Analysis Theory of Change Cluster.
Transactional analysis is essentially a cognitive-behavioral theory of
personality and change that nevertheless retains an interest in the
psychodynamic aspect of the personality.
Echoes of each of these clusters of concepts can be found in
writings in the fields of psychology, social psychology, and psychotherapy,
where they exist independent of any awareness of their possible transactional
analysis origins. Transactional analysis includes all five in a sophisticated,
interconnected theory of personality and change. From the social sciences
literature, we have collected a portfolio of method, theory, and research that
corroborates each of the five theoretical clusters. This portfolio is
summarized in the following sections.
The Stroke Cluster
Berne postulated that recognition is a basic, biological
need with profound motivational implications. He called the unit of
interpersonal recognition a "stroke." Contact and recognition with and from
others is an essential part of human relationships.
A stroke has been defined as a unit of contact or
recognition. Contact or strokes are essential to a person's life. Without them,
Berne said, "the spinal cord will shrivel up." This classic Bernean aphorism
refers to research that demonstrates that a very young child needs actual
physical strokes to survive and that early development of the human brain is
greatly affected by the kinds of contact that the child receives (Siegel,
1999). People of all ages require adequate levels of contact. The exchange of
strokes is one of the most important activities in which people engage in their
daily lives.
Berne based his theory on Spitz's (1945) hospitalism studies
and Harlow's (Suomi, Collins, Harlow, & Ruppenthal, 1976) "monkey studies"
with wire and cloth mothers. Spitz established that in a foundling home where
the children were deprived of maternal care and affection, motor and
intellectual types of development were markedly depressed, mortality was high,
and physical growth was retarded. Harlow also showed that baby monkeys clearly
preferred cuddling with the softer cloth "mother" model, especially if they
were scared. Harlow found that young monkeys reared with live mothers and young
peers learned without difficulty to play and socialize with other young
monkeys. Babies raised with real mothers but no playmates were often fearful or
inappropriately aggressive. Baby monkeys without playmates or real mothers
became socially incompetent and, when older, were often unsuccessful at mating;
those that did have babies were neglectful of them. Harlow concluded that
normal sexual and parental behavior depended on a wide array of affection ties
with peers and family early in life.
As mentioned earlier, the concepts that we, in transactional
analysis, refer to as strokes have been written about and studied as "contact,"
"attachment," "intimacy," "warmth," "tender loving care," "need to belong,"
"closeness," "relationships," "social support," and "love."
That the procurement of strokes-the "need to belong"-is a
fundamental human motivation has been investigated by Baumeister and Leary
(1995) in an excellent and exhaustive review of the literature. They concluded
that "existing evidence supports the hypothesis that the need to belong is a
powerful, fundamental, and extremely pervasive motivation" (p. 52). That
nurturing physical strokes are needed to maintain physical and psychological
health has been investigated in innumerable research studies. Excellent reviews
of these studies, showing the pervasive relationship between stroking and
health, are provided by Lynch and Ford (1977) and Ornish (1998). These concepts
are also embedded in the all-important series of attachment studies by Bowlby
(1969) and Ainsworth (1982), which also support the view that secure reliable
contact with a caretaker is essential for positive development.
Berne proposed that not only positive stimulation but also
negative painful stimulation might be instrumental in maintaining health. This
hypothesis is essential to the theory of games, which postulates that people
will accept and seek negative stimulation even if they prefer positive
stimulation. Berne quoted Levine's (1960) research on infant stimulation in
support of that view.
The OK Cluster
In the process of developing an identity, people define for
themselves, early in life, what the meaning and significance of their life is.
Some people see life as a basically benign and positive experience and
themselves as basically acceptable. Berne called this positive experience of
self "being OK." Others decide they are not acceptable (not OK) as human beings
and that they will fail in some way. These expectations, based on a decision
about how life will be, become a person's existential position. People can feel
accepting or not accepting about themselves and others (OK or not OK). This
leads to four main existential positions: "I'm OK, You're OK"; "I'm OK, You're
Not OK"; "I'm Not OK, You're OK"; and "I'm Not OK, You're Not OK."
The concept referred to in transactional analysis as the "OK
existential position" is represented in the wider behavioral culture by the
concepts of "positive psychology," "flow," "human potential," "resiliency,"
"excellence," "optimism," "subjective well-being," "positive self-concept,"
"spontaneous healing," "nature's helping hand," "vis medicatrix naturae" (the
healing power of nature), and "the healing power of the mind." These concepts,
until recently deemed unfashionable and "soft-headed," have taken center stage
in psychological research. Seligman and Csikszentmihalyi (2000) reviewed the
field in a special issue of the American Psychologist focused on positive
psychology.
In transactional analysis, the OK existential position is
also referred to as "the universal position" because Berne assumed that "people
are born OK"; that is, people have an innate tendency toward health, healing,
and a benign expectation and trust of others. This position about self and
others is either maintained or lost to a not-OK position about self, others, or
both.
Hundreds of studies (for an excellent review, see Matlin
& Stang, 1978) have shown that human beings strongly tend to be selectively
positive in their language, thought, and memory and that people who are
psychologically healthy show a higher level of positive bias. The research also
indicates that people with an OK-OK attitude are likely to be healthier and
live longer. In fact, Tiger (1979) postulated that optimism has driven human
evolution and is an innate adaptive characteristic of the species, a part of
evolutionarily developed survival mechanisms. This is consistent with Berne's
views.
The not-OK position has been widely researched in studies
about depression, low self-esteem, psychopathology, and in the construction of
diagnostic manuals and tests. When lost, according to Berne, the OK position
can be regained because it is innate, whereas the not-OK position is tied to a
script and therefore to the arbitrary narrative or schemas on which people can
base their whole lives. Arguably, prima facie evidence over the last centuries
is that the human social condition-barring an ecological catastrophe-is
steadily progressing in the positive direction of equality, cooperation,
democracy, and humanitarianism, which supports the view that this is an innate
trend of the species.
The Scripts and Games Cluster
There has been an upsurge of interest among theorists and
researchers in autobiographical recollections, life stories, and narrative
approaches to understanding human experience and behavior. The concepts that in
transactional analysis are referred to as "life scripts," "script decisions,"
and "redecisions" are represented in the wider psychological culture by the
concepts of "narratives," "maladaptive schemas," "self-narratives," "story
schemas," "story grammars," "personal myths," "personal event memories,"
"self-defining memories," "nuclear scenes," "gendered narratives," "narrative
coherence," "narrative complexity," "core self-beliefs," and "self-concept."
All of these highlight life stories, myths, plots, episodes, characters, and so
on.
Berne postulated that people make decisions in childhood
that shape the rest of their life "script." Script theory hypothesizes that
people can choose lifelong tragic scripts-such as suicide, murder, or
alcoholism-in childhood. These choices are supported by routinely recurring
games and the roles that people habitually play in them.
A compelling example of the manner in which Berne either
contributed to or anticipated major trends in behavioral science can be seen in
the evolution of the concept of scripts. McAdams, Reynolds, Lewis, Patten, and
Bowman's (2001) thorough review of the literature on the psychology of "life
stories" contains about 200 references, the majority of which were written well
after Berne's introduction of the concept in 1965. Sadly, Berne is not
recognized as a pioneer in this review. Most of the relatively few research
articles in this area focus on the scripts inherent in short-term events, such
as friendships, sicknesses, transitional periods (e.g., from school to work),
gender, sexual and abuse scripting, picking sexual partners, and habitual ways
of dealing with emotions, such as anger. The narrative literature includes the
notion that people are bound to follow certain preconceived behavioral paths
and that some of these are harmful to the individual. The notion of an
internalized life story or script ties together a number of important
theoretical and empirical trends in developmental, cognitive, personality, and
cultural psychology.
Schemas, according to Young (1999), are deep cognitive
structures that enable an individual to interpret his or her experiences in a
meaningful way. He assumes that, because schemas are formed in response to
experiences over a lifetime, they can be restructured. This is the basis of
redecision therapy (Goulding & Goulding, 1997), a transactional analytic
practice that focuses on a "redecision" of the early decisions that are the
foundation of a person's script.
Young expands on this theme with his concept of "maladaptive
schemas." The notion that such "life scripts" can be redecided plays an
important part in the American Psychological Association's cognitive-behavioral
therapy manual for depression (Persons, Davidson, & Tompkins, 2001).
"Schema change methods" are outlined as strategies designed to "restructure
maladaptive core beliefs" responsible for depression.
There are, of course, a number of tragic life scripts
documented in the clinical literature as well as in fiction and nonfiction,
such as mental illness, depression/suicide, criminality, alcoholism, and other
chemical dependencies (Steiner, 1971).
Regarding games, Berne postulated that they are the building
blocks of scripts; without the continuous playing of games, scripts cannot
advance. Berne assigned roles to the players in games and suggested that they
are interchangeable. Karpman (1968) narrowed the roles that are essential to
any one game to three: Rescuer, Victim, and Persecutor. The familiar
Rescuer-Persecutor-Victim cycle or "Rescue Game" is widely recognized as
"codependency" in the twelve-step movement. Not playing the various roles of
the "Alcoholic" game as recommended by Berne is a basic strategy in Alanon. The
proposition that codependent (Rescuing) behavior leads to Persecution and
Victimization has not been tested, but it is one of those intuitive Bernean
bull's-eyes that resonate in everyone's experience.
Nothing in the academic or research literature seems to
refer to games or similar concepts, although in popular culture, from which the
term "game" derives, there is an intuitive understanding of their occurrence
and their negative impact.
Ego States and Transactions Cluster
In his last book, What Do You Say After You Say Hello?,
Berne (1972) made it clear that analysis of transactions between ego states is
the fundamental activity of a transactional analyst. He focused on ego states
and transactions because they are eminently observable. Ego states and their
representation as three stacked circles are the icons of transactional
analysis.
Berne postulated three basic ego states-Parent, Adult, and
Child-each with an important function. However, he quickly introduced possible
additional ego states by subdividing each of the three. For example, the Child
had three options: Adapted Child, Little Professor, and Natural Child. Others
followed suit until the numbers of potential separate ego states became
unmanageable. Dusay (1972) narrowed the large number of potential ego states to
five: Nurturing Parent, Critical Parent, Adult, Adapted Child, and Natural
Child. These five ego states have been widely researched with varying degrees
of scientific rigor. A number of researchers have attempted to demonstrate
reliability and construct validity for these ego states. The Tokyo University
Egogram is reportedly very much in use in Japan. Unfortunately, no translations
of that work were found.
Loffredo, Harrington, Munoz, and Knowles (2004) reviewed
reliability research and updated their own research in a study in which they
measured the reliability of a questionnaire designed to identify the five ego
states. This rigorous research demonstrates that their questionnaire reliably
identifies these five ego states in people. In addition, Loffredo et al.
determined substantial construct validity, that is, the five ego states defined
by their questionnaire represent five distinct forms of thought, feeling, and
behavior (i.e., ego states).
However, Berne's crucial idea-that all behavior fits in one
of these specific ego state categories-has not been demonstrated, nor does it
seem likely that it will be. This tends to support the notion that while ego
states are credible phenomena, the specific division into the three that Berne
chose is largely a wise, useful, intuitive choice that is best seen as a
metaphor of heuristic utility rather than a proven reality. The fact that the
three ego states are most often named as the reason why people find
transactional analysis useful is a powerful reason for maintaining them as our
flagship concepts.
That there is such a phenomenon as separate manifestations
of the ego (if not necessarily the three Berne mentioned) has been widely
observed and postulated as multiple "egos," "selves," or "personalities." There
is ample evidence of the occurrence of multiple personalities, but they have
been consistently regarded as pathological abnormalities, thus ignoring the
possibility that multiple states of the ego may be normal and, in fact,
desirable. Rowan and Cooper (1999) introduced the notion of pluralistic models
of the self, in which a normal person is seen as a multiplicity of
subpersonalities.
According to Berne (1961), "Federn is the one who first
stressed on psychiatric grounds what Penfield later demonstrated in his
remarkable neurosurgical experiments . . . [namely] that psychological reality
is based on complete and discrete ego states" (p. 19). The hypothesis that
there are several different, coherent functions of the ego that find a parallel
in brain structures is being reflected in the findings of neuroanatomists and
evolutionary psychologists, who refer to them as "mind modules." Mind modules
are evolutionary structures that specialize in certain functions, such as
language, empathy, attachment, emotions, movement, and so on. The research of
evolutionary psychologists shows a great deal of corroborative potential,
especially if it can be shown that there are three major mind modules that
parallel the three ego states. One ego state, the rational Adult, is a
well-validated function that resides in the human prefrontal lobe.
Regarding transactions, if we accept that people transact
socially, it would follow that they will transact between specific ego states
if such entities exist. However, transactions between ego states seem to have
escaped the attention of researchers, except for those within transactional
analysis who have produced several respectable, although not statistically
significant, studies. In these studies, transactions emanating from predefined
separate complexes of behavior (ego states) have been judged with significant
levels of reliability.
The Transactional Theory of Change Cluster
From its inception, transactional analysis was designed as a
contractual, cognitive (Adult-centered), behavioral (transactional) group
therapy. The premise was that if people became aware of their transactional
behavior-in particular, their games and underlying script-they would be able to
modify their lives in a positive direction. Consequently, an important
therapeutic function was to provide "permission" for changing behavior and
"protection" for sustaining the change in the face of social and internal
pressures to maintain the status quo. The implication of the permission
transaction is allied with the concepts of "guidance," "problem solving,"
"treatment strategies," and "interventions." Protection is allied with the
concepts of "support," "empathy," and "secure base."
As a psychoanalytically trained psychiatrist, Berne had a
historic and cultural bent toward psychodynamic thinking. Even though he
focused on transactions between visible ego states, he was well aware that, as
Freud had discovered, a great deal occurred behind the scenes. However, with
the years, as many of Freud's concepts were widely questioned (Crews et al.,
1995), Berne's psychodynamic thinking became less and less psychoanalytic. As
his transactional analysis thinking matured, it moved away from libidinal
conflicts and transference phenomena in the direction of the dynamics of script
formation, proliferation, maintenance, and redecision.
Therapeutic contracts, first seriously proposed by Berne in
1966, and suicide contracts, a later development, are now an accepted part of
modern psychotherapy, especially cognitive-behavioral therapy (Heinssen,
Levendusky, & Hunter, 1995; Levendusky, Berglas, Dooley, & Landau,
1983; Levendusky, Willis, & Ghinassi, 1994). To the extent that
cognitive-behavioral therapy is, at this point, considered the most effective
method of psychotherapy, transactional analysis can easily argue that we
partake of that effectiveness. Novey's (2002) excellent and rigorous research
on the effectiveness of transactional analysts as evaluated by their clients is
a powerful, corroborating study.
Conclusions
A great deal of research and theorizing in the fields of
psychology, psychotherapy, and psychiatry corroborates certain aspects of
transactional theory and practice. While we found a limited number of "hard"
studies that directly support transactional analysis theory or practice, there
are many methodologies and projects that provide "soft" corroboration for
transactional analysis ideas. Many theoretical concepts and practical
techniques that did not exist before Berne introduced them have been
assimilated into the professional fields of psychotherapy, counseling,
education, and consulting, most often without knowledge that Berne was their
innovator.
The principal contribution that transactional analysis can
make for behavioral professionals is to knit together under one comprehensive
system a theoretical and practical framework that can help psychologists,
counselors, educators, and consultants to coordinate and extend their knowledge
in an information-based, systematic, and elegant manner.
The interested student or professional can find a great deal
of additional information about transactional analysis and related subjects on
the Internet. Most of the concepts featured between quotes in this article will
generate long lists of references on a search engine. In addition, the
International Transactional Analysis Association maintains an extensive website
(www.itaa-net.org) with basic and advanced information.
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